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DuraTribe Golden Sleep 1500 Orthopaedic Memory Foam Mattress – 30 Nights Free Trial

2-3 Days
Luxurious 15 cm deep memory foam mattress with 5 cm top layer of visco-elastic memory foam and 10 cm high-density polyurethane foam base.
FIRA Tested to BS 7177 British Safety Standards. Our 30 nights Free trial allows you to try our mattress for complete peace of mind.
  • Clear
  • 15 cm deep memory foam mattress
  • Orthopaedic medium firm feel
  • Removable zip-off cover
  • 30 Nights Free Trial (T&Cs apply)
  • 1 year guarantee on the mattress core
  • FIRA tested to BS 7177 British safety standards
1 Year Manufacturer Guarantee
for more info click here
Luxurious 15 cm deep Orthopaedic memory foam mattress with 5 cm top layer of visco-elastic memory foam and 10 cm high-density polyurethane foam base. Comes complete with beautiful knitted 100% polyester zip-off and sanitised cover.  Non-spring silent mattress with medium firm support.
  • Greatly improve your comfort during sleep with Orthopaedic and Hypoallergenic features.
  • Improved air circulation to help regulate the body temperature at comfortable levels all night. 
  • Moulds to body shape, relieves pressure and provides comfort by distributing body weight, reduces stress and back pain.
  • Our 30 nights Free trial allows you to try our mattress for complete peace of mind. If for any reason you are not 100% satisfied, just email us and we will arrange for the return – no questions asked.
 *Please note, there will be a charge of £19.99 to return the mattress if you decide not to keep it.
  • Firmness: Medium Firm
  • Hypo-allergenic features and dust mite resistant
  • No-turn mattress with orthopedic support
  • Suitable for all types of bed bases and bunk beds
  • Free Express Delivery. Rolled up for easier transportation. Take it to any room easily for unpacking
  • Made in the UK – Complies with British Fire and Safety Standards for your peace of mind. FIRA Tested to BS 7177 British Safety Standards.

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FAQ

Can I pick up my order from an office or warehouse?

Unfortunately, the answer is No. We do not hold any stock at our head office. All orders are dispatched from our supplier across the country and therefore cannot accommodate local pickup requests.

Can I store a rolled up mattress for few months?

Mattresses are rolled up for easy transportation only. Please do not store them in rolled up shape for more than 10 Days after delivery. Please unpack the mattress as soon as it is delivered and lay on a flat surface in a well-ventilated room and allow it to expand. A normal room temperature will help in this process.

Please note that if a mattress is kept rolled up for more than 10 days it may not expand to its original shape ( and depth). This will void mattress warranty.

Do you have retail stores / showrooms?

We are an online retailer which means that we do not have the traditional brick and mortar stores. This enables us to save costs which in turn are passed on to you, our valued customers.

We do understand that this poses a challenge when deciding to buy certain items. Don’t worry, we are here to help and a call or email away if you need more information on any item that we sell. We can even try to take additional photos and email to you if the item is in our warehouse. Just contact us.

Do you ship to countries outside the UK?

Currently, we ship only within the United Kingdom. For detailed delivery information, please click here

I have just received a vacuum packed mattress, opened it and it seems smaller then what I ordered?

All our mattresses are vacuum packed and rolled up for easier transportation. Once opened, they require up to 48 hours to fully expand to their actual size. Please remove all packaging and leave the mattress open in a well-ventilated room on a flat surface and under normal room temperature. It should recover to the full size in 48 hours.

I have received only part of my order?

If you order contains more than one items, or there are more than one boxes of a particular item, it is likely that all boxes not delivered together. In this case, missing pieces are delivered the next working day. However, if it takes longer, then please Contact Us and we will chase couriers to trace and deliver the missing box asap. Under unfortunate circumstances, sometimes packages can go missing. In this case, we will send a replacement as soon couriers declare it ‘lost’

Received damaged goods? Wrong item received?

We try our best to ensure that all goods arrive safe and complete without any damage. However, damages are unavoidable in transit.  We strongly recommend customers to check the goods upon delivery before signing drivers paperwork. If goods appear damaged on delivery then customers should refuse the goods and sign the couriers’ paperwork as “damaged on delivery”.
If you find the damages after the delivery, or on opening the packaging; please report it to us with a full description of the problem and with photographic evidence. Damaged or faulty goods must be reported within 48hrs of initial receipt of goods. We will contact you to arrange the collection of the damaged goods and organise the dispatch of replacement parts. Click here to report any damages or email us at support@m4mattress.co.uk and we will endeavor to respond quickly.

Why does my mattress smell strong?

Sometimes freshly manufactured foam.mattresses have a distinctive chemical smell which is non-toxic. When you first unpack them, it can smell particularly strong. If this is the case then leave your mattress to air for 3 to 4 days before use and the fumes will disperse. These odours are non-toxic and do not contribute to any ill health effects on an individual who came into contact with the mattress.Odours are temporary and fade after some time.

Free Express delivery in 2-3 working days. Mattresses are delivered vacuum packed and rolled up.  Allow 48 hours to expand it to the full size.
We are unable to deliver to any of the following postcodes. However, a special delivery quote can be obtained upon request. (Please contact us for delivery quotes to any following postcodes)
England and Wales: GY, JE, HS, TR21-25 (Scilly Isles), IM1-9 (Isle of Man), BFPO
Offshore: KA27-28, KW, PA20-78, PH9, PH15-44, ZE
Also, Free Delivery service not available to following postcodes and areas of Scotland and Highlands
AB31-38, AB41-56, FK19-21, HS, IV1, IV3-56, PH3
(Please contact us for delivery charges to any of above postcodes)

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